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Dolce Gusto Reviews

3.5

20 Customer Reviews

Excellent

8

Very good

3

Average

3

Poor

2

Terrible

4

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Write a Review for This Store!

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Rosalyn378
5 Contributions

0

Such a good little machine
Such a good little machine. So easy to use and to keep clean.

Written 11 June 2022

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Would Recommend

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Jeffrey Watts
3 Contributions

0

Only sweet milk? Absurd.
Guys, do you realize you are missing out 25-30% of people who don’t drink sweet coffee? Was about to purchase your machine - glad I read reviews first. Honestly - is it that hard to offer milk capsules with no sugar? Want to boost your sales by 25%? Just read reviews and get that sugar out!

Written 05 June 2022

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Lloyd R.
4 Contributions

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The unsweetened latte was the only…
The unsweetened latte was the only coffee we used as we don't take sugar (which is what the government are promoting). You can add sugar but can't take it away. Worst decision you have made as we now have had to revert to another machine

Written 29 May 2022

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Caitlin956
4 Contributions

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Very disappointed as Dolce Gusto keep…
Very disappointed as Dolce Gusto keep discountinuing all the good stuff like unsweetened latte, chia latte, chococino caramel, amaretto latte and vanilla latte. Pls bring it all back

Written 21 May 2022

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Christina Burton
3 Contributions

0

I have used Dolce Gusto for years
I have used Dolce Gusto for years. It's my favourite. I take my machine when I go on holiday too!!

Written 24 April 2022

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Would Recommend

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Holmes72
1 Contribution

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Discontinued favourite
Very disappointed that our favourite has been removed from your range. We loved the decaff Cortado. Otherwise it would have been five stars

Written 08 April 2022

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Would Recommend

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Sophia R818
4 Contributions

0

Delivery very slow.
Ordered from the website two weeks ago. Delivery has not arrived despite their chosen agent Yodel estimating delivery as "Today" every day for over a week.
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Written 16 March 2022

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Lola Ross
1 Contribution

0

100% accurate on orders
100% accurate on orders
98.9% on variety
deliver service within the frame
nice and easy to order
excellent quality

Written 18 February 2022

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Would Recommend

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Gabe Shelton089
2 Contributions

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Devastated to discover Dolce Gusto are…
Devastated to discover Dolce Gusto are discontinuing stocking unsweetened latte macchiato pods. Have cancelled my account after 6 years of monthly orders.??

Written 12 February 2022

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Julie220
4 Contributions

0

Why do you no longer sell unsweetened latte?
Bought a new machine just before Christmas to find you are now no longer selling unsweetened latte macchiato pods. These were ideal with being diabetic. Why have you stopped selling them?

Written 04 February 2022

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Fleming220
2 Contributions

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Website great and recycling of pods a doddle
On line ordering intuative and simplewith a good variety of pods including decaff. Recycling of pods very easy, even better now with home collection option

Written 31 January 2022

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Would Recommend

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Erin124
2 Contributions

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Grate taste, perfect start for the day
It's all you need. Excellent taste. Big variety.
Value for money.

Written 27 January 2022

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Would Recommend

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Carol O.
2 Contributions

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Website is not as good as when it was…
Website is not as good as when it was Dolce Gusto, and delivery is very slow took ages to arrive.
Used to be delivered within a couple of days, took 2 weeks to come when I ordered on the new website.
Not impressed.

Written 27 January 2022

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Cunningham841
4 Contributions

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Not frothy !!!
The milk is not very frothy 0n the latte and cappuccino
where it says extra cremoso it is not anything like
the photo you are showing, very disappointing also
the coffee machine, not always hot enough.
Regards Vivienne

Written 25 January 2022

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Caleb Stewart
1 Contribution

0

Not happy
I use DG for several years and never had big issues but the reason I'm giving this rate it's because I bought a Mini Me machine and after 2 months started to give me some problems. Now and since I still have warranty I decided to contact them and asked if there is any chance of sorting this. I was told that they could repair it but I'm not very keen in staying with a repaired machine since I don't know if it will be sorted or not.
I asked if there was a chance to buy another model even if I needed to pay for it and they said no.
Unfortunately I didn't read any reviews before I bought it otherwise I wouldn't spend my money on it, all bad reviews I read.
But hey, it is what it is...

Written 23 January 2022